Ordox
Service Management Software
Ordox is developed to simplify complex service operations and give businesses full control over their after-sales processes. As an integrated after-sales service software, it brings together field service management, service tracking, and operational planning into a single system. With Ordox, teams work faster, processes become transparent, and service quality improves naturally.
Call & Request Management
Collect and manage all customer service requests from a single system. Ordox helps businesses handle after-sales service processes quickly, efficiently, and with full traceability.
Customer Management
Store customer information, service history, and communication records in one place. Teams can instantly access past service data, enabling more professional and personalized service experiences.
User & Authorization
Define user roles and permissions to ensure secure system access. Ordox helps protect sensitive data while keeping workflows organized and controlled.
Technical Service Management
Track service operations and work orders from beginning to completion. Plan field service tasks, monitor performance, and maintain full control over technical service workflows.
Device & Product Tracking
Keep detailed service histories for every device or product. Easily monitor maintenance, repair, and warranty processes to improve long-term service quality.
Warehouse & Spare Parts Management
Monitor spare parts and inventory in real time. Track stock movement across central and field warehouses to prevent shortages and ensure uninterrupted service operations.
Ordox After-Sales Service Software
After-sales service operations can quickly become complicated and difficult to manage. Ordox removes this complexity by helping businesses organize, track, and control their service processes from a single platform. Field and office teams work on the same data in real time, creating a smooth, transparent, and efficient field service management experience.
Field Service Management with Ordox
As service operations grow, managing them becomes more challenging. Ordox combines service call management, customer tracking, user control, technical service operations, product tracking, inventory, and financial processes into one integrated service management software platform.
Instead of working across disconnected systems, businesses can manage every step from a single dashboard. Field and office teams operate simultaneously using real-time information, making service operations easier to control, monitor, and improve.
Service Management
Manage your maintenance, installation, and repair processes using accurate and up-to-date data. Ordox enables field teams to instantly access the information they need, helping them complete tasks faster and with fewer errors.
Let Ordox handle operational tracking while you focus on planning and assigning tasks. Service operations become structured, organized, and easier to manage.
Field-Centric Application Platform
Ordox provides a powerful mobile infrastructure that allows field teams to monitor service requests, work orders, and completed operations in real time. The platform creates uninterrupted data flow between office and field teams, ensuring all information is updated instantly.
This allows technicians to access critical service data while working on site, while managers maintain full operational visibility from the office.
With After-Sales Service Software, Every Service Request Is Tracked.
Record customer requests instantly, process them quickly, and monitor every stage from a single screen. Ordox ensures every service call is tracked, statuses are updated in real time, and teams are assigned efficiently.
No request gets lost, operations remain organized, and customers experience reliable and transparent service.
Your Service Network Is Now in Your Pocket
This improves communication between teams, speeds up operations, and reduces service errors.
